Frequently Asked Questions

• Will my clips play in PowerPoint?
• What is up with the Google Ads? You know your competition is showing up in them don't you?
• Are your clips compatible with Windows?
• What is your return policy?
• When I order all three clips on a DVD-ROM can I play them on my DVD player?
• Since your clips are in the DV format, can I play them on my DVD player?
• Why is my video clip so choppy and slow during playback.
• Why did you name your company shinyDV, what does the shin have to do with video?

 

Q: Will my clips play in PowerPoint?
A: They can be used as a background in PowerPoint presentations. Whether they play smoothly depends on the processor speed of your system, how much RAM you have, etc. If you can play a regular DV clip from a miniDV camcorder in your presentation our clips will play smoothly as well.
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Q: What is up with the Google Ads? You know your competition is showing up in them don't you?
A: We initially put the Google Ads up to makes a little extra moolah, and we do make a $5-$10 per month killing off of them. Another benefit for us (and you too) is that you have the opportunity to check out the competition. Hopefully it will convince you what a great price we offer for high-quality motion graphics. An extra bonus of the Google ads is the occasional links to cool websites like the OC insider (you can never get enough of the O.C. and those luscious Peter Gallagher eyebrows).
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Q: Are your clips compatible with Windows?
A: Yes. Usually Mac users order the video clips with QuickTime compatibility and Windows users order clips with AVI compatibility (keep in mind that all clips are still in DV format). Some Windows users may want to use QuickTime clips as well, be sure to check check the requirements of your editing software.
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Q: What is your return policy?
A: We guarantee your satisfaction. If you are not happy with the quality of our clips drop us an email at support@shinydv.com and we will work out a refund.
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Q: When I order all three clips on a DVD-ROM can I play them on my DVD player?
A: No, A DVD-ROM is simply a disk with a large amount of storage space. The CD-ROM's that hold our individual clip collections do not have the capacity to hold all three sets of clips, so we went with the DVD-ROM to make life easier for you and us. Remember, don't order the DVD-ROM if you do not have a DVD-ROM drive in your computer.
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Q: Since your clips are in the DV format, can I play them on my DVD player?
A: No, there is a difference between the DV and DVD formats (besides the extra "D"). Uncompressed video takes up too much room to fit on the media that is used to play it. In order to make the video files smaller, some information needs to be thrown out, or compressed. Each video format has its own way of compressing video. DV compresses it one way and DVD does it in a completely different manner. Because of the different compression formats, DV and DVD are not interchangeable (although each can be recompressed into the other's format).
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Q: Why is my video clip so choppy and slow during playback.
A: There are several reasons for this. The most common problem is that you are playing the video clips off the CD or DVD-ROM. Try copying the files to the hard drive and then import them into your editing program. Another problem may be that your computer is not fast enough to play back the video at full resolution. Try decreasing the size and/or resolution of your video preview. Be sure to check your system requirements on your editing software.
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Q: Why did you name your company shinyDV, what does the shin have to do with video?
A: If we were naming our company after the shin it would be spelled "shinnyDV" and we would probably have more images of lower-legs on the website. We call it shinyDV, because we think our motion graphics clips tend to make your DV footage more shiny, and the Rain Man would like that.
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